Legal notice

Last updated: October 2026

1. Website owner

In accordance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the identifying details of the owner of this website are set out below:

Note: for legal communications, requests from authorities or the exercise of data protection rights, please write only to support@psicologoia.ai.

2. Purpose and scope

This Legal Notice governs access to and use of the website https://ie.psychologistai.ai/ (the “Website”), as well as the relationship between the Website and its users. Accessing the Website implies acceptance of this Legal Notice without reservation.

The Website has been created for information purposes and to provide guidance and support for emotional wellbeing using artificial intelligence (the “Services”).

3. Services provided

Through this Website, Psychologist AI offers information and guidance services based on artificial intelligence in the field of psychological and emotional wellbeing, including among others:

• Automated conversations about emotional wellbeing and mental health.
• Educational and informative resources about psychology.
• Self-help and emotional management tools.
• Specialist content on psychology and mental wellbeing.
• General wellbeing recommendations.

Important: the services provided by Psychologist AI are exclusively educational, informative and intended as general wellbeing support. They are never a clinical psychology service, medical diagnosis, professional psychological treatment or medical advice. For any mental health matter, always consult a suitably qualified and registered professional.

4. Conditions of access and use

Access to the Website is free of charge, except for the cost of the connection through the telecommunications network supplied by the user’s internet provider. The use of certain services available to users of the Website may be subject to specific conditions that must be accepted before accessing those services.

Psychologist AI reserves the right to modify these conditions at any time. The most recent version will always be available on the Website.

5. User obligations and responsibilities

Users undertake to make appropriate use of the content and services that Psychologist AI offers through the Website and, by way of example but not limitation, not to use them to:

• Carry out unlawful or illegal activities, or activities contrary to good faith and public order.
• Spread content or propaganda that is racist, xenophobic, illegally pornographic, that supports terrorism or that violates human rights.
• Damage the physical and logical systems of Psychologist AI, its suppliers or third parties; introduce or spread computer viruses or any other physical or logical systems capable of causing damage.
• Attempt to access and, where applicable, use other users’ email accounts and modify or manipulate their messages.
• Impersonate another user, public authorities or any third party.
• Reproduce, copy, distribute, transform or modify the content, unless authorised by the owner of the corresponding rights or permitted by law.
• Collect data for advertising purposes or send advertising of any kind and commercial communications without prior request or consent.
• Use the Website to obtain information intended for providing professional psychology or mental health services without the corresponding professional qualification.

6. Disclaimer of warranties and liability

The content of the Website is provided for general information purposes only. The information provided is not professional advice and must not be used as a substitute for the advice of a qualified professional.

Psychologist AI is not responsible for the use that users make of the information on the Website. In particular, Psychologist AI does not guarantee that:

• The services will be uninterrupted or error-free.
• Defects will be corrected.
• The Website or the server that makes it available are free of viruses or other harmful components.
• The information is accurate, complete or up to date at all times.
• The responses provided by the artificial intelligence are suitable for each user’s specific situation.

Psychologist AI is not liable for any damage of any kind arising from access to or use of the Website, or from the inability to access or use it, nor for damage caused by the use of information from third parties.

7. Personal data protection

Personal data provided through the Website is processed in accordance with the Privacy Policy and the Cookie Policy of Psychologist AI, in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

For any question about the processing of personal data, users can contact the data controller at support@psicologoia.ai.

Users have the right to access, rectify and erase their data, to restrict processing, to object and to request the portability of their data, as well as to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Cookies and similar technologies

This Website uses its own and third-party cookies to improve the browsing experience, analyse web traffic and personalise content. For more information about the use of cookies, please see our Cookie Policy.

9. Links policy

The Website may redirect to content on third-party websites. As Psychologist AI cannot always control the content that third parties place on their websites, it accepts no responsibility for such content.

In any case, Psychologist AI will immediately remove any link to a website that breaches national or international law, morality or public order, and will inform the competent authorities.

10. Intellectual and industrial property

Psychologist AI, either directly or as assignee, owns all intellectual and industrial property rights in the Website and in the elements it contains (by way of example: images, sound, audio, video, software or text; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs needed for its operation, access and use, etc.).

The reproduction, distribution and public communication, including making available, of all or part of the content of this Website for commercial purposes, in any medium and by any technical means, without the authorisation of Psychologist AI, is expressly prohibited.

Users undertake to respect the intellectual and industrial property rights held by Psychologist AI. Accessing the Website does not imply any waiver, transfer, licence or total or partial assignment of those rights, unless expressly stated otherwise.

11. Changes

Psychologist AI reserves the right to make, without prior notice, any changes it considers appropriate to the Website, including changing, removing or adding content and services and the way in which they are presented or located on the Website.

12. Duration and termination

The Website service is, in principle, provided for an indefinite period. However, Psychologist AI may end or suspend the Website service at any time.

13. Minors

Access to and use of the Website by people under 18 is the responsibility of their parents, guardians or legal representatives, who must supervise their use and make sure the content is appropriate for the minor’s age.

Psychologist AI recommends that the platform’s services are used only by people aged 18 or over. If Psychologist AI becomes aware that a user is under that age, it will close their account and delete their data in accordance with data protection law.

14. Applicable law and jurisdiction

Spanish law applies to the resolution of all disputes or questions relating to this Website or the activities carried out on it, and the parties expressly submit to it. The courts and tribunals corresponding to the user’s domicile in Spain shall have jurisdiction to resolve any conflict arising from or related to its use.

15. Contact and notices

For any communication between Psychologist AI and the user, and for sending information requested or authorised by the user, the channels made available on the Website or the following email address will be used:

CEDIA Investigación y Desarrollo, S.L. (Psychologist AI)
Av. Aragón 30, 46021 Valencia, Spain
Email: support@psicologoia.ai
Website: https://ie.psychologistai.ai

Notices given through any channel enabled for this purpose will be considered valid and fully effective.

16. Severability

If any clause of this Legal Notice is declared void, the remaining clauses will remain in force and will be interpreted in line with the intention of the parties and the purpose of these conditions.

17. No waiver

The fact that Psychologist AI does not exercise or enforce any right or provision contained in this Legal Notice does not constitute a waiver of it, unless expressly acknowledged and agreed in writing.

18. Acceptance of the Legal Notice

Accessing and using the Website implies full acceptance, without reservation, of this Legal Notice in the version published at the time of access. If you do not agree with any of the conditions set out here, you must not access or use the services of the Website.

During registration for the Services, users will be asked to expressly confirm that they have read and accepted this Legal Notice and the Terms of Use.

© Psychologist AI — CEDIA Investigación y Desarrollo, S.L. All rights reserved.